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In Motion Physical Therapy Norfolk- Patient Service Rep

Requisition R138467 Market Norfolk, Virginia Department In Motion PT Newport Avenue - Maryview Shift Days/Evenings Schedule Full-time

Thank you for considering a career at Bon Secours!

BON SECOURS IN MOTION AT NEWPORT AVE NORFOLK OP REHAB

Works directly with the Office Coordinator, Clinical Coordinator, as well as therapy staff to handle all functions of daily operations.   Greets and schedules patients, intakes, and manage referrals.  Check-in patients, answer phone in polite and timely manner, register patients, medical records, co-pay collections and deposits.   

Answering the phone, co-pay collections, deposits, medical records and keeping patient files up to date and accurate.

Creating, editing, updating and building the therapist and patient schedules to maximize efficiency and minimize downtime.

Assists in invoicing system by scanning and e-mailing invoices to accounts payable.

Responsible for registering patients in a timely manner.

Prepares and submits insurance forms, obtains authorizations and any additional documentation in accordance with requirements of insurance companies and contracted clients.

Ensures accurate and timely payment posting and reconciliation of billing.

Assists in the preparation of financial and billing reports on a regular basis and as requested.

Maintains confidentiality in working with all patient accounts, insurance and financial information at all times.  Complies with HIPPA guidelines to protect patient data privacy.

Listening effectively to patient complaints and communicating concerns to appropriate management.

Must possess organizational, verbal communication and strong interpersonal skills.

Must provide the highest level of customer service and professionalism to patients and co-workers.  Proficient in current software and maintains daily, weekly, and monthly reports for support staff as directed by supervisors.  Works closely with all members of the therapy team to achieve financial and program objectives.

All employees are responsible for extending the mission and values of the Sisters of Bon Secours by understanding each customer, treating each patient, staff member, and community in a dignified manner with respect, kindness, and understanding and subscribing to the organization's commitment to quality and service.

JOB REQUIREMENTS:

1.   High School graduate with two years in a secretarial position. 

2.   Ideal candidates will have experience with billing, collections, ICDM-CPT coding, posting charges, data entry, knowledge of medical terminology preferred but not required. 

3.   Must be proficient in the use of software systems including Microsoft Excel, Word, and Outlook. 

Bon Secoursis an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:

40

Work Shift:

Days/Evenings

Department:

In Motion PT Newport Avenue - Maryview

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Apply Now
Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. Registered Nurse
Forbes Best-in-state Employer, Virginia (ranking 80th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

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Springbuk- One of the Healthiest Employers in America

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Seramount – One of the Best Companies for Multicultural Women

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Forbes Best-in-state Employer, Virginia (ranking 80th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

Springbuk- One of the Healthiest Employers in America

Springbuk- One of the Healthiest Employers in America

Seramount – One of the Best Companies for Multicultural Women

Seramount – One of the Best Companies for Multicultural Women

Seramount 100 Best Companies for Working Mothers 2021

Seramount 100 Best Companies for Working Mothers 2021

Seramount Top Company for Executive Women 2021

Seramount Top Company for Executive Women 2021

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