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Clinical Supervisor Regulatory Compliance & Safety

Norfolk, Virginia

At Bon Secours our nurses are able to see the impact they can have on our patients’ lives. We encourage and support our nurses as they develop and grow in their profession. Whether you are a new graduate nurse or joining us further along in your career we have opportunities and multiple career path options for you. Every patient means the world to someone and at Bon Secours our nurses mean the world to us.

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“The employees make you feel like you are a family. You will gain a lot of experience working there from seeing the different variety of people you will care for. They offer tuition reimbursement for employees who are going to school as long as the classes are work related.”

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Check out the top traits we’re looking for and see if you have the right mix.

  • Agile
  • Analytical
  • Collaborative
  • Compassionate
  • Problem-solver
  • Results-Driven


  • Compassion — We commit to accompanying those we serve with mercy and tenderness, recognizing that "being with" is as important as "doing for".
  • Human dignity — We commit to upholding the sacredness of life and being respectful and inclusive of everyone.
  • Service — We commit to providing the highest quality in every dimension of our ministry.
  • Stewardship — We commit to promoting the responsible use of all human and financial resources, including Earth itself.
  • Integrity — We commit to acting ethically and modeling right relationships in all of our individual and organizational encounters.

Clinical Supervisor Regulatory Compliance & Safety

Requisition R135909 Market Norfolk, Virginia Department Physician Office Administration - Hampton Roads Shared Services Shift Days Schedule Full-time

Thank you for considering a career at Bon Secours!

Clinical Supervisor Regulatory Compliance & Patient Safety- Hampton Roads Shared Services

Provides Supervision & Management of Regulatory Compliance and Patient Safety. Serves as a practice-based support in assuring ongoing regulatory preparedness, compliance and patient safety being met across the Hampton Roads market. Serves as a resource to Bon Secours Hampton Roads Medical Group (The Medical Group) in the interpretation/understanding, analysis and remediation of Joint Commission (JC) indicators and other regulatory requirements. Responsible for managing patient safety activities and events submitted in Safecare while working closely with risk management to enhance and promote patient safety and quality care.

Essential Functions:

  • Works collaboratively with Administrative Directors, Practice Managers, and Medical Home team and clinical educators to assure knowledge transfer and process consistency as appropriate with regulatory bodies. This includes Centers for Medicare and Medicaid Services (CMS) Conditions of Participation, Joint Commission(TJC), Clinical Laboratory Improvement Amendment (CLIA) and any other identified regulatory entity.
  • Oversees overall survey preparation, identifies deficiencies, makes recommendations to comply with standards, and follows up to make sure those recommendations were implemented.
  • Manages Safecare submitted events daily and works closely with risk management to implement changes in work systems to correct system and process vulnerabilities and monitor the effectiveness of solutions to prevent recurrence.
  • Ensures patient safety by following-up and acting on all regulatory recommendations/deficiencies.
  • Conducts semi-annual Environment of Care (EOC) rounds at non-provider-based billing practices to identify environmental opportunities, hazards and unsafe practices associated with safety and fire, hazardous waste, medical equipment and infection control.
  • Maintains current knowledge on regulatory agencies and updates Medical Group on critical factors and changes.
  • Directs and performs technical duties of coordinating, preparing, and assessing, reporting and evaluating facility practice in regard to standard compliance.
  • Designs and leads support staff and managers in implementing plans of corrective action to remediate or improve deficiencies.
  • Assists in the identification and implementation of strategies for improvement.
  • Assists in the development of evidence-based practice to comply with TJC and National Patient Safety Initiatives
  • Maintains practice dashboards of up-to-date compliance activities within the Medical Group.
  • Identifies and communicates regulatory requirements related to patient safety activities.
  • This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Required Minimum Education:

  • 2 Year/ Associates Degree
  • Preferred: Bachelors Degree


  • Health Services Administration, nursing, management, business administration


  • Virginia LPN License


  • 3 to 5 years experience in a healthcare setting with extensive knowledge of joint commision standards and health regulatory requirements
  • 1 to 3 years of management or supervisory experience
  • Knowledge in Provider Based Billing, 340B Drug Discount Program and Rural Health Clinic Services. Knowledge of EMR Applications, particularly Epic, JC Resources Survey and Tracer Tool, MS Excel, Web-based tools.

Bon Secoursis an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:


Work Shift:



Physician Office Administration - Hampton Roads Shared Services

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

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In some instances, the nurse’s voice and touch is the last thing a patient will hear or feel. This is part of our calling as nurses, to be there for our patients in all stages of life, from the beginning to the very end.

Ali L. Registered Nurse

You have to care to be able to heal. It makes a difference. That’s what it means to be a Bon Secours nurse. The core of nursing comes from the heart.



  • Medical

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  • Vision

  • 403b With
    Company Match

  • Professional Development

  • Paid Time Off

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