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Volunteer Services/Gift Shop Coordinator

Requisition R046247 Market Midlothian, VA Department Volunteers - St. Francis - Richmond Shift Days Schedule Full-time

Thank you for considering a career at Bon Secours!

The Volunteer Services/Gift Shop Coordinator works closely with the department leader to support the goals of the Volunteer Department through effective operational coordination, communication and upholding of departmental and facility standards.

The Gift Shop Coordinator is responsible for daily operations and training and scheduling of gift shop volunteers. Maintenance of inventories in a web-based register system.  Each position is expected to function effectively with minimal supervision.

Employment Qualifications

  • High school diploma or equivalent.
  • Work requires excellent customer service skills and experience with diverse populations. Must be well organized and have strong attention to detail.
  • Previous experience with volunteers preferred. Experience in retail a plus. 
  • Work requires excellent written and verbal communication skills. 
  • Ability to work independently with little supervision and ability to multitask.   
  • Work requires proficiency in Microsoft Office software, email, and any other electronic equipment necessary for communication. 
  • Ability to work effectively with a diverse population required. 
  • Bilingual skills a plus. 

Volunteer Services functions:

Works one day weekly in Volunteer Services. Provides office support for Volunteer Services in an efficient, timely and professional manner to  include assisting with maintaining and updating volunteer data base. Copies, faxes, and prepares forms, tables, charts, records, and reports, and formats presentations as requested. Assists in the upkeep of volunteer files and materials and ensure that all regulatory required materials are contained therein. Composes and/or reviews correspondence to ensure proper format and typographical accuracy Coordinates and completes mailings as needed Answers telephone and responds to requests as needed.   Takes initiative to problem solve office, volunteer and program-related issues. Assists in coordination of application processing including preparing reference requests. Rounds on volunteers as directed by supervisor. Supports the creation of monthly volunteer schedules Coordinates substitutes for volunteers that are absent or unable to find replacements. Provides general information and coaching for front desk volunteers.

Gift Shop functions:

Works 4 days weekly performing gift shop functions; performs reconciliation procedures: drawer count and settle daily transactions to the register close out report. Provides assistance and support to volunteers to use the register system, as well as training in good customer service skills. Enters and maintains all inventories for gift shop in Light speed. Maintain schedule for Volunteer gift shop staffing. Merchandising of sales floor under the direction of Director. Assist Director with Employee deduction transactions. Place orders for merchandise such as candy, balloons, plush, etc. Assists Retail Director with developing attractive window displays. Runs monthly reports as requested by director.

Bon Secoursis an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:


Work Shift:



Volunteers - St. Francis - Richmond

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

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Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. RN
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