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Hospice House Receptionist - PRN

Requisition R125685 Market Richmond, Virginia Department Hospice House - Bon Secours Home Health Services, LLC Shift Days/Evenings Schedule Part-time

Thank you for considering a career at Bon Secours!

Bon Secours Community Hospice House is the Richmond metropolitan area’s only freestanding hospice facility, the Community Hospice House is a place where patients receive 24/7 hospital-level care in a homelike environment. The Community Hospice House initiative is grounded in Bon Secours’ deep commitment to a full continuum of care, a founding element of the Sisters’ ministry, which began in 1824 when the first Sisters of Bon Secours left the confines of their convent and hospital to care for the dying in their homes – an unusual practice at the time.

Located on the Southside of Richmond near the intersection of Robious and Old Bon Air roads, the Community Hospice House staff delivers full-time, personalized care with the kind of compassion that you would expect, because here, patients are family.

Job Summary

Greets, instructs, and directs patients and visitors.  Answer multiple phone lines, screens calls, directs phone calls to appropriate personnel and takes appropriate messages for staff.  Answer inquiries and provide information to employees, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Assist/support clinical staff with various administrative tasks.

Employment Qualifications

  • Must possess a high school diploma.
  • Must have at least 1 year in a receptionist/clerical position.
  • Must have knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Must have knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Must possess the ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Must possess the ability to communicate information and ideas in speaking so others will understand.
  • Must possess the ability to identify and understand the speech of another person.
  • Must possess the ability to speak clearly so others can understand you.
  • Must possess the ability to read and understand information and ideas presented in writing.
  • Must possess the ability to deal tactfully and in a professional manner with personnel, residents, family members, visitors, and the general public.
  • Must possess the ability to minimize waste of supplies, misuse of equipment, etc.
  • Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
  • Must be able to follow written and oral instructions.
  • Must be able to type a minimum of 45 words per minute

Bon Secoursis an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:

0.01

Work Shift:

Days/Evenings

Department:

Hospice House - Bon Secours Home Health Services, LLC

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Apply Now
Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. Registered Nurse
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