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Clinical Imaging Applications Analyst

Requisition R096240 Market Remote Department SS I&T - Applications Shift Days Schedule Full-time

Thank you for considering a career at Bon Secours Mercy Health!

Supports end-users across the ministry who utilize imaging systems and related applications, as well as leading and contributing to new projects. Maintains imaging systems environment, to include knowledge documentation, system/hardware documentation, and utilizes internal departments applications and processes to manage the work.

Essential Job Functions

Administers and supports PACS, CVIS PACS, and related technologies (e.g., voice recognition, advanced visualization systems, image sharing technologies, interfaces etc.).

Contributes to or performs as the project lead for implementation and support of medical imaging applications, to include leading conference calls & meetings, task tracking, support document creation, and status communication as directed.

Provides support for systems, processes, and customers and responds in a timely manner to service requests.

Works with Information & Technology (I&T) staff, biomed, and vendor support to manage resolution of medical imaging application incidents and requests.

Provides hands-on and remote support for healthcare facilities, to include hospitals, clinics, and physician practices as required. Participates in after-hours on-call rotation as assigned.

Handles customer questions and concerns, communicates well with customers, handles service problems politely & efficiently, and assists with service recovery.

Works with I&T and clinical teams to actively promote and implement standardization, utilization, integration, and optimization plans for medical imaging and related applications.

Compiles and provides data as requested for clinical and business reporting to facilitate clinical and business decisions.

Collaborates with other team members, customers, and management. Builds strong relationships with core customer base for medical imaging applications.

Prioritizes tasks and resources to meet organizational and departmental goals.

Proficient in the applications/tools used within the organization for Project Management, Incident Management, Change Management, Time Reporting, Communications, and other tools as provided.

Education Qualifications – List the minimum amount of education required to perform the essential functions of the position.  If you will accept a combination of post-secondary education and experience in lieu of a degree, do NOT list a degree as required.  See appendix entitled “Fields of Study” for the list of options from which you must select.

Required Minimum Education:

High School/GED

Field of Study

Preferred Education:

Associates

Field of Study

Information Technology

Licensure/Certification Preferred:

CompTIA A+, Network+, CIIP (Certified Imaging Informatics Professional), ARRT (American Registry of Radiologic Technologists)

Bon Secours Mercy Healthis an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:

40

Work Shift:

Days

Department:

SS I&T - Applications

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Apply Now
Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. Registered Nurse
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Forbes Best-in-state Employer, Virginia (ranking 80th)

Forbes Best-in-state Employer, Virginia (ranking 80th)

Springbuk- One of the Healthiest Employers in America

Springbuk- One of the Healthiest Employers in America

Seramount – One of the Best Companies for Multicultural Women

Seramount – One of the Best Companies for Multicultural Women

Seramount 100 Best Companies for Working Mothers 2021

Seramount 100 Best Companies for Working Mothers 2021

Seramount Top Company for Executive Women 2021

Seramount Top Company for Executive Women 2021

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