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Master Data Manager

Requisition R075053 Market Cincinnati, OH Department SS Marketing - Digital Strategy Shift Days Schedule Full-time

Thank you for considering a career at Bon Secours Mercy Health!

Primary Function/General Purpose of Position

The Master Data Manager is responsible for the facilitation and implementation of data change as well as the governance related processes. They drive the data quality, integrity, and management that runs the business with accurate and core business information and intelligence. The Master Data Manager understands the business and technology needs to drive and prioritize data improvement initiatives while also building data to help drive best-in-class data management activities, customer satisfaction, revenue growth, and operational productivity.  They understand the Master Data Management (MDM) lifecycle process and governance. The Master Data Manager is an advisory role to the business team on future process models. They work with clinical operations teams regarding customization, integration, and implementation of Master Data Management (MDM).

Essential Job Functions

  • Structures master data processes in relation to provider and location data to provide thorough subject matter expertise related to master data management.

  • Works with system owners and sites to establish global data governance rules for provider and location master data.

  • Designs and finalizes the master data elements to be captured globally in master data objects.

  • Works with system owners and sites to provide guidance and define globally standard nomenclature for equipment and subsystems.

  • Provides technical and training support for the Master Data Management (MDM)system to all relevant stakeholders across the organization.

  • Aligns resources and involvement from relevant teams (medical group, clinical operations & I&T) to ensure teams understand the use cases for master data to govern and maintain their respective elements of master data.

  • Serves as a digital data steward for master data elements leveraged through the digital front door, including mobile apps, web portals, online scheduling, and more.

  • Recommends actions and contributes to master data strategy based on industry-leading best practices.

  • Leads teams in the automation and streamlining of existing procedures and processes to optimize quality and performance.

  • Develops, implements, and reports on key master data governance and quality measures KPI’s including service level agreements.

  • Develops new business cases and recommends investments to support Master Data Management MDM efforts (i.e. tool selection and ensure internal controls compliance for master data).

  • Manages large projects in a professional and active manner, improving the quality and mitigating project risks while partnering with Clinical Operations, IT, Digital Marketing team and local Process Owners on aspects of global and local data governance and shares information cross-functionally to improve workflow processes.

  • Develops and leverages partnerships with internal and external stakeholders to meet business needs.


Bachelors (required)

Work Experience

3-5 years' experience performing tasks relating to data cleanliness (required)

4-7 years' experience in IT project management (preferred)

4-7 years' of digital experience (preferred)


  • Master Data Management (MDM) strategies and processes

  • Data governance & analysis

  • Quality improvement strategies

  • Cross-functional project management

  • Risk mitigation/proactive issue resolution

  • Key stakeholder relationship

  • Strategic relationship/partnership development

  • Analytical

  • Attention to detail


Bon Secours Mercy Healthis an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify
  • Paid time off
  • Educational Assistance
  • And much more

Scheduled Weekly Hours:


Work Shift:



SS Marketing - Digital Strategy

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

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Luis F., RN

I wanted to get into a career where I’m happy to go to work.

Luis F. Registered Nurse
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